vimalsareeemporium.in is purely belives in “CUSTOMER HAPPINESS”, hence we strive to provide best quality unused product, best & honest pricing. Customer needs and understanding is our prime focus and will purely try to take care of each and every customer feelings and emotions. However, if you are not satisfied with your purchase product for any reason you may return the product unused, and in the original condition as you received it, in its original packaging within 7 days from the date on which product delivered. We will give 85% refund of the cost of the product (15% shall be charged as Order Processing & other Miscellaneous charges).
We are always looking forward to give you the best of product at the best of the prices with the hope of continue the long lasting relationship, but still due to unforeseen situation you require to return of the product then the following terms and conditions apply.
Return Terms and Conditions:
- Please note that vimalsareeemporium.in are not accepting any returns for stitch clothing, including readymade stitched Sarees or Sarees stitched with custom blouse.
- You need to notify us through “CONTACT US” page on our web site before returning any product, if you will return the product without prior notice then SHALL NOT be accepted or qualify for refund.
- At any point of time the refunds will not exceed the actual value of the goods.
- We will issue 85% refund of product price. (15% will be charged as Order Processing & other misc. charges).
- We will not refund the shipping charges paid by you while purchasing the item.
- We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
- In case of orders with free shipping, shipping cost would be deducted from the refund.
- Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 48 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same. In case of product return we will issued refund once we received the product back at our office.
- Refund will take time to reflect in customer’s account in 4 to 5 working days, & as per Bank’s refund and regulations policy.
- We do not accept any returns after 7 days of receiving the shipment.
Additional Reasons for which no Returns Shall be accepted:
Color and Description Discrepancy:
The apparel description mentioned on the website contains details and product specifications which are approximate values & close to reality, While we always strive to be accurate in showcasing the colors but still there may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors.Also details like weight, work details and size may vary slightly as well. Hence the customer should keep in mind the slight variation while placing the order online. vimalsareeemporium.in believes that every customer placing an order is absolutely aware of these minor variations that may occur in with respect to the actual color of the outfit received.
Embellishment related Issues:
Apparel consisting of embellishments like beads and sequences usually has the tendency to come off. Even with perfect handling, care and packaging this cannot be completely avoided. During physical transit, some of them may come loose, hence if you see such instance arise when you unpack or wear your attire, do not worry as it is a common issue.